Scott Fisher did an excellent job servicing our heater. He is very knowledgeable and took the time to explain how the heat pump and auxiliary heater work. From his conversation he determined our auxiliary heat was not working properly. He was able to quickly fix the issue.
Very hot day with an infant and no AC! Scott F came out in no time! Called and was very punctual. Very knowledgeable and thorough. No haggle with what was wrong with my unit. Great customer service and definitely will recommend and use again.
Steve did an awesome job! He was on time and very professional. Took care of my problem, and did a thorough check of everything. Steve and Dowd Mechanical get a BIG thumbs up!!!
Jeffersonville Golf Course
My Wife and I met with Scott last night. We had a fantastic experience. He was knowledgeable and professional. A very nice gentleman. I can't wait for to see the install team!
My experience with DOWD has been OUTSTANDING. They are very professional and honest and gave us recommendations that saved us money. They showed up exactly when they said they would. They answered all my questions and they took the time to explain everything… they are rated a 10.
I would rate their service EXCELLENT and extremely prompt. I called DOWD Heating Air emergency repair number and within ten minutes the owner, Joe Dowd called me back! Within the hour, a serviceman arrived. I would recommend them because they are very honest and the work is EXCEPTIONAL!
I have used DOWD heating and A/C over the past 10 years. They were very nice in helping me fill out the form for the PECO rebates. I recommended DOWD to my neighbor, and he was very pleased with their work.
Dowd timeliness, workmanship, and cleanliness while installing our heater—in a tight space in the attic—and our AC outside was as good as it gets. Explanations and pricing were good also. Thanks, Patty, Karen Joe (& Joe Sr.), Mike & Terrance
Joe, The job is complete and I wanted to tell you that the crew—every one of them—did an excellent job. They were professional, courteous, took the time to answer any questions Michelle or I had, explained things clearly, and were very neat. I was very impressed, and it was a pleasure doing business with your company. Please pass on my thanks especially to Mike and Terrance as I was unable to be here when they wrapped up.
Frank and Michelle
Good afternoon Joe! Just wanted to thank you for going above and beyond for my family and me. What a great team you have. They worked hard and long to get the system installed and working. It was a relief to finally have air! Mike and Terrance did a phenomenal job—not only are they knowledgeable in their fields—their work was exceptional. You can believe that I have passed your information along to my colleagues—and will highly recommend you and your team to anyone that is looking for HVAC work to be done. Thank you—and have a safe day!